Key Account Manager

Position Job Scope

Implement and evaluate customer/account strategies that effectively promote and distribute products/services to customers and consumers. Maintaining and expanding relationships with customers, principles, cross functional team and accountable for the achievement of sales target and assigned key objectives/metrics relevant to your key accounts.

Job Responsibility

• Managing assigned modern trade customers by actively contributing and ensuring that overall sales target and spending are in-line with goals, policies and plan.
• Assisting the Group Key Account manager in the preparation of sales related budgeting, planning and demand forecasting activities.
• Working, developing and maintaining strong business relationship with customers, cross functional team and PC/PG to launch & execute sales promotion, new products, other in-store activities/support and all fundamental 4P’s executions.
• Regular store visit to ensure that merchandises, Customers are displayed in line with the promotion and trade guideline/ planogram policies.
• Monitoring of competitor's activities in the market and taking the necessary reports and corrective actions to ensure is placed in a competitive situation.
• Effectively manage the development of the accounts assigned and make sure that the payments are collected on time with regular follow-up that may be needed.
• Solve and make the initial decision on dedicated customer's trade issues, complaints and operational matters.    
• Perform other tasks/ projects and any related jobs as per direct report/ function and department head/ company's assignment as needed.

Job Qualification

• Bachelor’s Degree  in Business Administration,  Marketing or related field
• 3-4 years experiences in Key Account management (preferable with FMCG companies)
• Sales & Budget management.
• Consumer Panel data analysis.
• Skilled in Microsoft office. (Word, Excel, Power point and Excel is a must).
• Fair knowledge of English.
• Good in business presentation and negotiation.
• Excellent selling, negotiation and networking skills.
• Understanding of Modern Trade matters and Trading Terms Agreement (for M1 level).
• Good strategic/business thinking and customer focus.
• Be self-motivated, positive attitude, passion, fighting spirit result-oriented and able to work under pressure.
• Customer care with strong services mind.
• Good in people management.